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Shipping Policy
At Sole, we carefully prepare each order to ensure it arrives safely and beautifully packaged.
Processing Time
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Orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email with tracking once your order ships.
Shipping Destinations
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We currently ship within the United States and Puerto Rico.
Shipping Rates & Delivery
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Shipping rates are calculated at checkout.
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Estimated delivery time is 3–7 business days after shipping, depending on location and carrier.
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Delivery times are estimates and not guaranteed.
Delays
Sole is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided at checkout.
Address Accuracy
Please make sure your shipping address is correct. We are not responsible for packages delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at: solehandbagspr@gmail.com